1. Introduction
Reeko ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our browser extension and web application (collectively, the "Service").
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
- Email address (for account creation and authentication)
- Name (optional, for profile personalization)
- Profile picture (if provided through OAuth)
2.2 Bug Report Data
- Screen recordings created by users
- Console logs and error messages from web pages
- Network request information
- System information (browser type, OS, screen resolution)
- URL and page title where the bug was reported
2.3 Usage Data
- Features used within the Service
- Interaction patterns with the extension
- Error logs for troubleshooting
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the Service
- Create and manage your account
- Process and store bug reports
- Generate AI-powered bug report titles and reproduction steps
- Improve and optimize the Service
- Communicate with you about updates and support
- Detect and prevent fraud or abuse
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent: When you explicitly authorize sharing
- Team members: Bug reports are shared with members of your workspace
- Third-party integrations: When you connect Jira, Linear, Notion, or other services
- Service providers: Cloud hosting, analytics, and AI processing partners
- Legal requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest
- Regular security assessments
- Access controls and authentication
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You can request deletion of your data at any time by contacting us or deleting your account.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Opt-out of marketing communications
- Withdraw consent at any time
8. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@reeko.app
- Website: https://reeko.app